100% Customer Satisfaction Guarantee:
All Kopel Inc. products are 100% guaranteed to your satisfaction, or your money back. Kopel Inc. prides itself on a superior product made in a superior way, we have every faith in our product and we would like to pass that faith on to you. See our Return Policy for more information if you need to take advantage of this Guarantee.

Returns & Exchanges:
If you wish to exchange your order, call customer service to process the exchange. If you would like to return your order, repackage the item(s) and send to: Kopel, Inc., 31368 Via Colinas, Suite 108, Westlake Village, CA 91362. Attention: Customer Return Dept.

Kopel Inc. is not responsible for lost packages, so we suggest that you insure your package or ship UPS or Federal Express.

Your refuned will be processed when the item(s) being returned have been received. In order to receive full credit, the item(s) must be unused, undamaged and returned within 30 days of receipt. Refunds will be made by crediting the original credit card account nuber used, or by check if the purchase was made by check or money order. Shipping and handling charges, as well as the return shipping charges, are not refundable.

Shipping Information:
Shipping is as follows:

Standard Shipping: Free (7-10 Business Days)
Quick Shipping: $9.90 (3-5 Business Days)
Express Shipping: $19.95 (2-4 Business Days)

Privacy Policy:
All information gathered in any way through the online actions of Kopel Inc. or the standard company operations is considered confidential. Any information gathered on customers or on interested parties is kept in the strictest confidence and is not used for any non Kopel Inc. needs.

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