Customer Satisfaction Guarantee:
All Kopel Inc. products are 100% guaranteed to your satisfaction, or your money back. Kopel Inc. prides itself on a superior product made in a superior way, we have every faith in our product and we would like to pass that faith on to you. See our Return Policy for more information if you need to take advantage of this Guarantee.
Returns & Exchanges:
Kopel Inc. is not responsible for lost packages, so we suggest that you insure your package or ship UPS or Federal Express.
Your refuned will be processed when the item(s) being returned have been received. In order to receive full credit, the item(s) must be unused, undamaged and returned within 30 days of receipt. Refunds will be made by crediting the original credit card account nuber used, or by check if the purchase was made by check or money order. Shipping and handling charges, as well as the return shipping charges, are not refundable.